Learning Outcome

By completing this session, you will be able to:

·       Understand the scope and purpose of Centrelink benefits and how they integrate into clients' financial plans.

·       Gain the ability to assess client eligibility for Centrelink payments by evaluating income, assets, and other key criteria.

·       Learn how to advise clients on managing income and assets strategically to optimize entitlements.

·       Develop skills to incorporate social security benefits into comprehensive retirement and financial plans, ensuring long-term sustainability.

·       Navigate complex eligibility and compliance issues, including gifting rules and means testing, to maximize client outcomes.

·       Provide guidance on the appeals process to assist clients in resolving disputes and accessing entitled benefits.

·       Use tools and resources, such as Centrelink calculators, to deliver accurate, tailored advice.

·       Stay informed about social security policy changes and their implications for client strategies.

·       Address unique challenges faced by regional and remote clients, ensuring equitable access to benefits.

·       Support clients through financial reviews, ensuring timely and accurate submissions to maintain compliance.